Privacy Policy
Last updated: April 07, 2025
Welcome to KikEvent Organizer, the dedicated application for event organizers to manage ticket sales and control access in real time. Your trust is essential, which is why we are committed to protecting your personal data. This policy explains how we collect, use, and secure your information.
1. Data Collected
To provide our services, we may collect:
- Account information: Name, surname, email, phone number, login ID.
- Event data: Title, date, location, number of tickets sold, price.
- Scan data: QR codes of scanned tickets, validation time, status (accepted/denied).
- Technical data: IP address, device type, operating system, usage logs.
2. Purpose of Use
Your data is used to:
- Enable key features (sales tracking, ticket scanning).
- Improve the application and prevent malfunctions.
- Send important notifications (e.g., event reminders).
- Ensure security and prevent fraud.
3. Data Sharing
Your data is never sold. It may be shared with:
- Technical providers: Hosting services, support services (under strict confidentiality).
- Legal authorities: If required by law (e.g., fraud investigation).
4. Security
We use advanced protection measures:
- Data encryption (SSL/TLS).
- Restricted access to sensitive data.
- Regular security audits.
5. Your Rights
Under GDPR, you can:
- Access or rectify your data.
- Request its deletion (except where legally required).
- Object to its use.
- Withdraw your consent (via app settings).
To exercise these rights, contact us at: support@tickets.itiad.org.
6. Cookies and Trackers
The application uses technical cookies (essential for functionality) but no advertising trackers.
7. Policy Changes
Any updates will be notified via the application. By continuing to use KikEvent Organizer, you accept the new terms.
8. Contact Us
For any questions: support@tickets.itiad.org or by mail to:
ITIAD SARL, Fabrique Ngousso, Yaoundé, Cameroon.